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Showing posts from August, 2019

Open With Empathy: Walking In Your Client’s Shoes

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As attorneys, we are surrounded by the legal industry day in and day out. Clients, on the other hand, are new to this world. In order to understand them, attorneys have to step into their shoes, their lives, and their experiences. Understanding a client’s wants and needs, as well as developing rapport, are vital steps when taking on a case. In Episode 35 of Trial Lawyer Nation, Michael sits down with R. Rex Parris and discusses cognitive science and the art of juror persuasion. This episode is our #1 most listened to podcast episode for our show with over 2,500 downloads! In their conversation, Parris weighs in on the importance of getting to know who a client truly is and the personal connections that help him accomplish this understanding. He also considers how jurors are able to distinguish between an attorney who took the time to know a client and one who has failed to do so. The attorneys at Cowen| Rodriguez| Peacock also follow this philosophy of client engagement by vi...

Uber Freight: Simplifying the Entire Booking Process

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Since September of 2018, Uber Technologies has been testing Uber Freight in the Texas Triangle area for van and refrigerator deliveries. In June of 2019 the full truck-load freight brokerage announced their nationwide roll out. Their goal is to help owner-operator shipping carriers book loads more easily. Its purpose is to simplify the entire booking process. All you have to do is log in to your account, enter your pick-up and drop off information, and then you receive an instant quote. If you like the quoted rate, you can book the shipment. This platform matches commercial shippers with truck drivers looking for a job. These freight rides can be booked the same day or several weeks in advance. The price of the shipments is predetermined. Once the driver gets a shipment where it needs to be, the payment begins processing and the driver will be paid within 7 days. Trucking companies are also partnering up with Uber Freight. If the company is able to sign up enough shippers, dr...

CASE MANAGEMENT SOFTWARE

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Is one of your new year’s resolutions to consider a case management software program for your law firm? Transitioning from paper files to a case management program can be a big undertaking. For some firms, sticking to paper files makes the most sense. And for others, making the leap is one of the best decisions they’ll ever make. Here are a few things to think about when trying to decide if a case management software program is a good idea for your firm. 1.Emails Take a moment and think about how you save emails regarding a case. What happens if an employee needs to locate an important e-mail from opposing counsel, a client, or an expert, and it hasn’t been forwarded to them or printed and placed in the client file? Some case management programs link your email to the program. If you’re out of the office and receive an email on a case you have linked to your software prog 2.Reports There are case management software programs with reporting options to help you with practic...