Open With Empathy: Walking In Your Client’s Shoes
As attorneys, we are surrounded by the legal industry day in and day out. Clients, on the other hand, are new to this world. In order to understand them, attorneys have to step into their shoes, their lives, and their experiences. Understanding a client’s wants and needs, as well as developing rapport, are vital steps when taking on a case. In Episode 35 of Trial Lawyer Nation, Michael sits down with R. Rex Parris and discusses cognitive science and the art of juror persuasion. This episode is our #1 most listened to podcast episode for our show with over 2,500 downloads! In their conversation, Parris weighs in on the importance of getting to know who a client truly is and the personal connections that help him accomplish this understanding. He also considers how jurors are able to distinguish between an attorney who took the time to know a client and one who has failed to do so. The attorneys at Cowen| Rodriguez| Peacock also follow this philosophy of client engagement by vi...